Delivery policy

Last updated: 14 July 2026

Estimated timing

Orders within Uganda normally arrive in 3–5 business days. Kenya, Tanzania, Rwanda and South Sudan normally take 5–10 business days. These are estimates, not guarantees.

Fees and confirmation

The delivery fee depends on the destination, parcel and delivery method. We confirm the fee, stock, size, colour and estimated date through WhatsApp before payment.

Receiving your order

Please provide an accessible phone number and accurate delivery location. Inspect the parcel promptly and report a problem through the same WhatsApp conversation used for the order.

Contact

Rachel: +256 704 999 923 · Business: +256 784594443